ph798 Privacy Policy

This Policy applies to all personal information collected by ph798 in connection with the operation of the ph798 platform, including through the ph798.cam website, any associated mobile web application, customer support channels, payment processing systems, marketing communications, and any other service offered under the ph798 brand.

This Policy applies to all individuals who interact with ph798, including registered account holders, individuals in the process of creating an account, and visitors who access the ph798 website without registering. Different categories of individuals may have different data collected about them depending on their level of interaction with the platform.

ph798 does not knowingly collect personal information from individuals under the age of 21. All players are required to confirm they are 21 years or older during registration, and ph798 verifies this through its KYC process. Any account found to have been created by a person under 21 will be immediately closed and all associated data will be processed in accordance with our legal obligations.

For the purposes of the Data Privacy Act of 2012 and this Policy, ph798 acts as the Personal Information Controller with respect to the personal data of its registered players and website users. ph798 determines the purposes and means of processing personal data collected through the ph798 platform.

Where ph798 engages third-party service providers — such as payment processors, identity verification providers, and cloud hosting services — to process personal data on its behalf, those providers act as Personal Information Processors under contractual arrangements that obligate them to process data only on ph798's documented instructions and in accordance with applicable data protection law.

Any questions, requests, or concerns relating to ph798's data processing practices should be directed to ph798's designated Data Protection Officer (DPO) — see Section 16 for contact details.

ph798 collects the following categories of personal data:

ph798 does not collect sensitive personal information as defined by the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless a specific legal obligation requires it — for example, where a player discloses a health condition in the context of a responsible gaming inquiry. Such data is treated with the highest level of protection and processed only for the purpose for which it was disclosed.

ph798 collects personal data through the following channels:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, completing a survey, or participating in a promotion;
• Automated collection: Technical and gaming data collected automatically when you access and use the ph798 platform, including through cookies, server logs, and analytics tools (see Section 8);
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud systems; payment confirmation data from GCash, PayMaya, and banking partners; publicly available information for enhanced due diligence purposes;
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), or other Philippine regulatory or law enforcement bodies pursuant to lawful requests.

ph798 processes personal data for the following purposes:

• Account registration and management: Creating and maintaining your ph798 account, verifying your identity and age, and enabling your use of all platform features;
• Service delivery: Enabling game play, processing deposits and withdrawals, crediting and tracking bonuses, and providing access to all ph798 gaming categories;
• KYC and regulatory compliance: Verifying your identity, age, and residential address as required under PAGCOR directives and the AMLA;
• Fraud prevention and security: Detecting and preventing unauthorized account access, fraudulent transactions, collusion, bonus abuse, money laundering, and other prohibited conduct;
• Anti-money laundering: Monitoring transactions for unusual patterns and reporting suspicious transactions to the AMLC as legally required;
• Customer support: Responding to your queries, resolving disputes, and providing technical assistance;
• Responsible gaming: Monitoring gaming activity against responsible gaming indicators, enforcing deposit limits and self-exclusion elections, and providing player protection interventions where appropriate;
• Platform improvement: Analyzing aggregate usage data to improve the ph798 platform, fix technical issues, and optimize the player experience;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have not opted out (see Section 14);
• Legal compliance: Meeting ph798's obligations under Philippine law, responding to lawful regulatory or court orders, and defending or prosecuting legal claims.

Under the Data Privacy Act of 2012, ph798 processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your ph798 account and deliver the gaming services you have registered to use;
• Legal obligation: Processing required to comply with ph798's legal obligations under Philippine law, including PAGCOR regulatory requirements, AMLA obligations, tax reporting, and NPC compliance;
• Legitimate interests: Processing necessary for ph798's legitimate interests where those interests are not overridden by your data protection rights — including fraud prevention, platform security, responsible gaming monitoring, and platform analytics;
• Consent: Where ph798 relies on your freely given, specific, informed, and unambiguous consent to process personal data — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ph798 does not sell your personal data to third parties. ph798 shares personal data only in the following circumstances:

• Payment processors: GCash (G-Xchange, Inc.), PayMaya (Voyager Innovations), and banking partners receive transaction data necessary to process deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations;
• KYC and identity verification providers: Third-party KYC service providers receive identity documents and personal information to perform age and identity verification on ph798's behalf under contractual data processing agreements;
• Anti-fraud and security service providers: Fraud detection platforms receive technical and transactional data to identify suspicious patterns and protect ph798 players;
• Cloud infrastructure providers: ph798's hosting and database infrastructure partners process data in connection with the technical operation of the platform, under strict contractual data processing terms;
• Regulatory and law enforcement bodies: ph798 is legally required to disclose information to PAGCOR, the AMLC, the NBI, the Bureau of Internal Revenue (BIR), the National Privacy Commission, or courts of competent jurisdiction when lawfully ordered to do so;
• Professional advisers: Legal, accounting, and compliance advisers may access personal data under confidentiality obligations where necessary to advise ph798 on its legal or regulatory obligations;
• Business succession: In the event of a merger, acquisition, or transfer of ph798's business, player data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party processors engaged by ph798 are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with ph798's written instructions and applicable Philippine data protection law.

ph798 uses cookies and similar tracking technologies (collectively, "cookies") on the ph798 platform. Cookies are small text files placed on your device when you access a website. They enable the website to recognize your device, remember your preferences, and function correctly.

ph798 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the ph798 platform to function. These include session authentication cookies that keep you logged in, security tokens, and technical cookies required for payment processing. These cookies cannot be disabled without impairing core platform functionality;
• Functional cookies: Remember your preferences, language settings, and game lobby layout so you don't have to re-configure them on each visit;
• Analytics cookies: Collect aggregate, anonymized data about how players use the ph798 platform — pages visited, games accessed, session duration — to help ph798 improve the platform experience;
• Responsible gaming cookies: Track session start times and duration to enable reality check notifications and enforce session time limits elected by you.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling strictly necessary cookies will prevent you from using core ph798 platform features including account login and game play.

ph798 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Key security measures include:

• Encryption in transit: All data transmitted between your device and ph798 servers is encrypted using TLS 1.2 or higher (HTTPS). The padlock icon in your browser confirms this encryption is active;
• Encryption at rest: Personal data and financial data stored on ph798 servers is encrypted at rest using industry-standard AES-256 encryption;
• Access controls: Personal data is accessible only to ph798 staff and processors with a documented business need. Access is controlled through role-based permissions, multi-factor authentication for administrative systems, and comprehensive audit logging;
• Password security: Account passwords are stored using one-way cryptographic hashing. ph798 does not store passwords in plaintext under any circumstances;
• Network security: ph798's infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and regular penetration testing;
• Incident response: ph798 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, ph798 will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected players without undue delay.

Notwithstanding ph798's security measures, no internet-based platform is completely immune from security risks. You are responsible for maintaining the security of your ph798 account credentials and for using the platform on secure, trusted devices and networks.

ph798 retains personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your active ph798 account plus a minimum of five (5) years following account closure, as required under AMLA record-keeping obligations;
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and BIR record-keeping requirements;
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following account closure;
• Gaming records: Individual game session records are retained for a minimum of three (3) years;
• Customer support communications: Support correspondence is retained for three (3) years from the date of the last communication;
• Marketing data: Where processing is based on consent, data is retained until consent is withdrawn or for three (3) years of inactivity, whichever comes first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with a specific individual. ph798 retains aggregate, anonymized analytics data indefinitely for platform improvement purposes.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph798. To exercise any of these rights, contact ph798's Data Protection Officer as described in Section 16.

ph798 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this may be extended by a further thirty (30) days with notice to you. ph798 does not charge a fee for reasonable data rights requests. ph798 reserves the right to request additional verification of your identity before processing a data rights request.

Access to ph798 is restricted to adults aged 21 and above, as required under PAGCOR regulations and Philippine gaming law. All accounts are subject to mandatory KYC age verification before full account access is granted.

If ph798 discovers that an account has been registered by or that personal data has been collected from an individual under the age of 21 — whether through a false age declaration or any other means — ph798 will immediately close the account, delete all associated personal data to the extent not required to be retained by law, and reverse any transactions where legally required.

If you have reason to believe that a minor has accessed or registered on ph798, please contact ph798's Data Protection Officer immediately at the contact details in Section 16.

ph798 primarily processes and stores personal data within the Philippines. Some personal data may be transferred to, stored in, or processed in countries outside the Philippines where ph798's technology infrastructure providers or service partners are located.

Where personal data is transferred outside the Philippines, ph798 ensures that appropriate safeguards are in place in compliance with the Data Privacy Act's requirements for cross-border data transfers. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission;
• Binding corporate rules or equivalent data protection agreements;
• Transfers to countries determined by the NPC to provide an adequate level of data protection.

By using the ph798 platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of ph798's services, subject to the safeguards described above.

ph798 may send you promotional offers, bonus notifications, new game announcements, and other marketing communications via email and SMS to the contact details registered on your ph798 account, subject to your communication preferences.

By creating a ph798 account, you consent to receive marketing communications from ph798. You may withdraw this consent at any time by:

• Clicking the "Unsubscribe" or "Opt Out" link in any marketing email from ph798;
• Replying "STOP" to any marketing SMS;
• Updating your communication preferences in your ph798 account settings;
• Contacting ph798 support at [email protected] to request removal from marketing communications.

Withdrawing consent for marketing communications will not affect your ability to use the ph798 platform or receive transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts. ph798 will process opt-out requests within 5 business days.

ph798 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, technological developments, or other operational reasons. All updates are reviewed by ph798's Data Protection Officer before publication.

Material changes to this Privacy Policy — those that significantly affect your rights or the way ph798 processes your personal data — will be communicated to you via email to your registered address and/or via a prominent notice on the ph798 platform at least 14 days before the changes take effect.

Minor updates, such as formatting corrections or clarifications that do not change the substance of the Policy, may be made without prior notice. The "Last Updated" date at the top of this Policy will reflect the date of any revision.

Your continued use of the ph798 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should close your ph798 account before the revised Policy takes effect.

ph798 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. You may contact ph798's DPO for any data privacy inquiry, rights request, or complaint:

For general platform support queries unrelated to data privacy, you may contact ph798's 24/7 Filipino player support team via live chat at ph798.cam or by email at [email protected]. General support queries are handled by our Tagalog- and English-speaking team with an average live chat response time of under 5 minutes.

If you are not satisfied with ph798's handling of your data privacy request or complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information about filing a complaint with the NPC is available at the NPC's official website.